Shipping policy
Delivery
We send our fish throughout the UK using the APC Live Fish and Coral Service.
There is a flat rate of £20 per box up to 15kg.
We send our fish throughout the UK using the APC Live Fish and Coral Service.
There is a flat rate of £20 per box up to 15kg.
The Live Fish / Live Coral service features: -
- A unique Live Fish and Live Coral service code ‘LF12’ which will allow for easier package identification and performance analysis.
- All ‘LF’ items will have a Pre 12:00hrs delivery requirement, and be treated as a Premium item from a routing and delivery perspective
- Tuesday to Thursday only.
When you check out, please specify whether you would prefer delivery on a Tuesday, Wednesday or Thursday.
If no day is specified we will send the fish on the first available delivery day.
We will only send fish that have been fully quarantined and treated for internal parasites; fish that are not fit for sale will not be sent.
We send our fish in line with the OATA Guidelines, with regard to the individual species of fish. We double bag, with recycled and renewable insulation within the poly box, and we use heat packs that will last for 3 days; they also do not get as hot as other types.
Please see our DOA policy and Terms of Sale.