Delivery

PLEASE NOTE, NORMAL DELAYS DO HAPPEN, SUCH AS TRAFFIC AND EXTREMELY BUSY ROUNDS, SO ON RARE OCCASIONS THE FISH MIGHT NOT MAKE IT TO YOU BY 1PM. 
~~
DX/ESO Logistics Tel: 01213 871 800
~~
YOU WILL RECEIVE TRACKING INFORMATION DIRECTLY FROM DX TO YOUR PHONE AND EMAIL, WHERE PROVIDED, WHICH SHOULD HAVE A MAP TO TRACK THE DRIVER. 
~~
WE NOW ALSO OFFER SATURDAY DELIVERY FOR A £2.50 SURCHARGE
~~
PLEASE TAKE BANK HOLIDAYS INTO ACCOUNT WHEN YOU MAKE YOUR ORDER - WE CAN'T POST FISH ON BANK HOLIDAY MONDAYS FOR DELIVERY TUESDAY. WE WILL EMAIL YOU TO REARRANGE.
~~

Please see our DOA and Terms of Sale 

If you wish to cancel your order, you must let us know by midnight the day before dispatch. 

Mainland delivery is £20 through DX up to 15kg and £5 each additional. 
This is an overnight service so fish are packed and dispatched the day before. We must know the day before packing ie. Two days before you would like them. 
Delivery is Tuesday to Friday before 1pm. 
This includes the price of the polystyrene box, heat packs, insulation and bags regardless of size. 
    You will be given the option at checkout regarding the day of delivery and can also write us a note (which you can also use to tell us what males / females etc you would like) 
    WE DO NOT SEND FISH IF OVERNIGHT TEMPERATURES ARE LOWER THAN AROUND 3 - 4°C 
    Private delivery local to OX25 area (within ~20-30 mins)  is FREE any day of the week. Please email us (inthebagtropicalfish@gmail.com) or message us on Facebook to arrange local delivery prior to checking out. 
    Nationwide private delivery (recommended for larger specimens) for fuel costs only. This includes transporting the fish in our own vehicle in the safest way appropriate to the species. 
    Please see our DOA and Terms of Sale.